Privacy Policy

Last updated: January 2025

1. Information We Collect

When you place an order or contact us, we collect:

  • Name, email address, and phone number
  • Shipping address
  • Order history and transaction details
  • Communication history (emails, messages)

We do not collect payment card information directly — Cash on Delivery orders require no financial data from you.

2. How We Use Your Information

  • To process and fulfill your orders
  • To communicate order updates and shipping information
  • To respond to your inquiries and support requests
  • To send newsletters and promotions (only if you subscribe)
  • To improve our website and product offerings

3. Information Sharing

We do not sell, rent, or share your personal information with third parties for marketing purposes. We may share your information only with:

  • Delivery partners — to ship your order (name, address, phone only)
  • Service providers — who help us operate our store (e.g., email service, hosting) under strict confidentiality
  • Legal authorities — when required by law

4. Data Security

We use industry-standard security measures to protect your information, including encrypted data storage and secure HTTPS connections. However, no method of transmission over the internet is 100% secure.

5. Cookies

We use cookies to maintain your shopping cart session and improve your browsing experience. You can disable cookies in your browser settings, though this may affect store functionality.

6. Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data (subject to legal obligations)
  • Opt out of marketing communications at any time

To exercise these rights, email us at [email protected].

7. Data Retention

We retain your order information for up to 5 years for accounting and legal compliance purposes. You may request earlier deletion of non-essential data.

8. Contact Us

For any privacy-related questions or requests, contact us at [email protected].